Privacy Policy

Effective Date: April 17th, 2025

James & James Collection (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, jamesandjamescollection.com (“Site”). This Privacy Policy explains how we collect, use, and share information, and your rights regarding that information.

Information We Collect

We collect personal information when you:

  • Fill out a contact form
  • Sign up for our email newsletter
  • Schedule an appointment using our Acuity scheduler
  • Use our website, which collects data via Google Analytics

The information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Appointment details
  • Website usage data (via cookies and analytics tools)

How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide customer support
  • Schedule and manage appointments
  • Send updates, promotions, and news (only if you’ve opted in)
  • Understand how our website is used so we can improve user experience

Cookies & Analytics

Our Site uses Google Analytics to understand how users interact with the Site. Google Analytics uses cookies to collect non-personal data. You can disable cookies in your browser settings, though this may affect website functionality.

How We Share Information

We do not sell or rent your personal information. We may share your information with trusted third-party services that help us operate our business (e.g., Acuity Scheduling, email marketing platforms), under strict confidentiality agreements.

Your Rights & Choices

You can:

  • Unsubscribe from marketing emails at any time
  • Request access, correction, or deletion of your data
  • Opt-out of cookies through your browser settings

To make a request or ask a question, contact us at james@jamesandjamescollection.com.

Data Security

We take reasonable steps to protect your data from unauthorized access or disclosure.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.